Retur og bytte
Du har 30 dagers returret ved kjøp på craft.no. Dersom du ønsker å bytte en eller flere varer så bestiller du selv de nye varene du ønsker i nettbutikken vår som ved en ordinær handel. Det er flere fordeler med dette, du får varene du ønsker raskere og du slipper at varene kan bli utsolgt mens returpakken din fraktes og behandles.
Det ligger en returseddel i esken du har mottatt, dersom du ønsker å bytte eller returnere varene klistrer du denne på pakken. Pakken leveres så på ditt nærmeste postkontor eller Post i butikk.
Når returpakken din ankommer lageret vårt og vi ser at alle varer er ok, vil vi refundere beløpet for returvarene til din konto / kort.
Det koster 79,- å sende med returetiketten. Dersom du bestiller ny størrelse/ vare betaler vi returgebyret.
Dersom du ønsker et annet produkt/ størrelse bestiller du dette selv.
På ordre under 500,- vil det tilkomme et fraktgebyr på 89,-
Statlig godkjent angrerettskjema finner du her
VIKTIG: Etiketten som er klistret på pakken du mottar fra oss kan ikke benyttes til retursending.
Innlever returpakken til Posten Norge
Returseddelen du har mottatt fra oss skal festes på utsiden av din returforsendelse.
Pass på at returpakken innleveres til ditt lokale Postkontor eller Post i Butikk.
Dersom du er usikker på nærmeste innleveringssted kan du sjekke www.posten.no.
Ta vare på sporingsnummeret til returpakken din. Med sporingsnummeret kan du når som helst se hvor pakken din befinner seg.
Dersom du benytter en annen sendingsmetode for din returpakke må du selv dekke fraktkostnadene for sendingen.
Forventet behandlingstid for returforsendelsen
Det må beregnes opptil 5 virkedager for Posten til å levere pakken til vårt lager.
Vi behandler fortløpende returer, og behandlingstiden vil variere ettersom hvor mye returer vi mottar i perioden.
Normalt sett tar det 3-5 virkedager fra vi har mottatt returen.
Bytte- / returpakken blir borte på vei til oss, hvem er ansvarlig?
Når pakken er levert mottaker eller ligger klar for henting og hentemelding er sendt, er pakken å anse som kjøpers eiendel.
Så lenge du har sendt returen med en returseddel du har mottatt fra oss, er vi uansett behjelpelig med å kontakte Posten for å be om ettersøk av pakken.
Dersom Posten da har mistet pakken, vil vi søke om erstatning fra Posten og utbetale erstatning / sende erstatningsvarer til deg.
Ta kontakt med oss om returpakken skulle bli borte på veien til oss.
Vilkår for å få godkjent retur
Produktet kan prøves på (ikke undertøy), men ikke brukes.
Varen skal sendes tilbake i samme stand som da du mottok den, det vil si i originalemballasje, med alle merkelapper hengende på, uten lukt eller andre merker (fra sminke o.l.).
Dersom originalemballasjen er ødelagt anses varen som brukt. Vær derfor forsiktig når du pakker ned returen slik at ikke eksempelvis tape ødelegger skoesken.
Vi forbeholder oss retten til å underkjenne eller vurdere varens verdireduksjon dersom du returnerer en brukt vare.
Når får jeg tilbakebetalingen min ved retur?
Ved retur og bytte tilbakebetales pengene i løpet av 7-14 virkedager etter at du mottok returbekreftelse fra oss. Det er fordi det er Klarna som står for denne refunderingen. De får beskjed fra oss så snart returen er behandlet (jf. Punkt 3), deretter har de en behandlingstid på 7-14 virkedager.
Dersom du har betalt med kort føres pengene tilbake til samme kort, ved betaling med faktura vil Klarna kontakte deg for kontonummer.
Legg målebåndet jevnt rundt den fyldigste delen av brystet, under armene dine.
Legg målebåndet rundt din naturlig midje.
Stå med føttene samlet, mål rundt den bredeste delen av hoftene.
Mål fra den nederste delen av halsen, over toppen av skulderen og nedover utsiden av armen, forbi albuen og til håndleddet. Hold armen lett bøyd.
Stå med føttene samlet, mål fra skrittet og helt ned til gulvet. Ikke glem å stå så rett som mulig. Du må kanskje spørre en venn om å hjelpe deg.
Den totale lengden på kroppen din.
Du må velge en størrelse for å gå videre
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